Crew Resource Management (NFPA 1021)selected product title

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This Recert course discusses how crew resource management focuses on preventing mistakes, fixing them, or working around them. The fire officer accepts suggestions from crew members, who may well have spotted something important that he or she has missed. Good communication and teamwork are stressed. Implementing CRM provides specific practices in six areas: communication skills, teamwork, task allocation, critical decision making, situational awareness, and debriefing.

After completing this course, the fire officer will be able to:

• Discuss the origins of crew resource management (CRM).
• Discuss the concepts involved in researching and validating CRM.
• List Dupont’s “dirty dozen” human factors that contribute to tragedy.
• Describe the six-point CRM model that can be used in the fire service.
• Discuss the fire officer’s role in recommending change within a department.
• Discuss the origins of crew resource management (CRM).
• Discuss the concepts involved in researching and validating CRM.
• List Dupont’s “dirty dozen” human factors that contribute to tragedy.
• Describe the six-point CRM model that can be used in the fire service.
• Discuss the fire officer’s role in recommending change within a department.

Fire officers who successfully complete the Crew Resource Management course are eligible for 0.5 hours of continuing education.