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Understanding People: Management Concepts (NFPA 1021)selected product title
First Edition
JB Learning
- 1Hours
ISBN:9781284267174
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This Recert course discusses several theories that are applicable to management of fire service members, key among them being Maslow’s hierarchy of needs. Employees must satisfy each level of their needs to “climb the ladder” to meet the next level. The fire officer’s job is to help fire fighters in this process, which ends in achieving self-actualization.
After completing this course, the fire officer will be able to:
- Discuss the principles of supervision and basic human resources management.
- Explain the history and principles of scientific management.
- Explain the history and principles of humanistic management.
- Discuss the function of human resources management.
- Coordinate the completion of assigned tasks and projects.
- Discuss the importance of daily training and performance management.
- Discuss the human resources function of compensation and benefits.
Fire officers who successfully complete the Understanding People: Management Concepts course are eligible for 1 hour of continuing education.
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